Privacy Policy

1. Scope of Policy:

This privacy policy covers your use of Savvy Pro, LLC – Bravo’s online web portal the “Video Portal”. This policy applies to online and offline collection, storage, processing and transfer of personal information. We, Savvy Pro, LLC – Bravo (“Bravo”), endeavor to obtain personal information lawfully and by fair means, and comply with relevant global privacy and data protection laws and regulations.

2. What Information Bravo Collects:

Bravo collects certain personal information, including non-personally identifiable information (“NPI”) and personally identifiable information (“PII”), that is given to us by you, including your name and email address. Bravo does not knowingly collect PII from anyone under the age of 18.

3. How We Use Information:

  • Bravo currently does not sell, rent, lease, share or transfer the personal information it collects.
  • Bravo uses PII where permitted by or required by law, for internal record keeping, to enforce our rights, protect our property, comply with legal or regulatory requirements or protect your security or privacy.
  • Bravo may use cookies in connection with the Video Portal.

4. Your Choices and Rights:

  • Upon request, Bravo will make reasonable efforts to correct, change, or remove your personal information on a timely basis. Please be aware that Bravo may not be able to expunge all information from historical log records or when legally required to keep the information.
  • Bravo will address promptly any complaints or disputes regarding your personal information or our privacy policy. Bravo will utilize independent mediation if we cannot resolve privacy concerns directly with a user. Bravo will assist a user in achieving satisfaction with you if there are privacy issues or concerns.

5. Children’s Privacy:

The Video Portal is not intended for use by persons under 18 years of age. Bravo does not knowingly collect or maintain PII or NPI from persons under 18 years of age, and no part of the Video Portal is directed to persons under 18. If Bravo learns that personal information of a person less than 18 years of age has been collected without verified parental consent, Bravo will take reasonable and appropriate steps to delete this information.

6. Data Processing in the United States:

Please be aware that personal information may be transferred to, and maintained on, servers or databases located outside your state, province, country or other jurisdiction where the privacy laws may not be deemed as protective as those in your location. Please be advised that Bravo processes and stores all information in the United States and your consent to this Privacy Policy represents your agreement and understanding to this processing.

7. Data Security:

Bravo makes efforts to implement commercially reasonable data security measures on our systems that are designed to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. However, please be aware that no data transmissions over the Internet can be guaranteed to be secure. As a result, Bravo cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

8. Redress and Enforcement:

Bravo will make every attempt to ensure user satisfaction if there is ever an issue or concern with the Video Portal. You may contact us directly by one of the methods shown in the Contact Us section of this policy if you have a question or concern regarding the privacy or security of your personal information. Bravo will contact you within 30 days with a resolution or answer to your question. Bravo encourages you to use the contact information below to inform us of any complaints or disputes you may have regarding the use of your personal information. Bravo will thoroughly investigate the matter internally and make every effort to attempt to resolve the issue quickly.

From time to time, Bravo will review our information collection, use, and disclosure practices in order to ensure that we are complying with our privacy policy and applicable laws and regulations. If you have any concerns about the privacy or security of your personal information, please contact us. Bravo may periodically update this policy. Bravo will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Bravo account or by placing a prominent notice on our site.

9. Retargeting

As you browse this site, advertising cookies will be placed on your computer so that we can understand what you are interested in. One of our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction. The techniques our partners employ do NOT collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page. Google also provides additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.

10. Changes to our Policy/Acceptance:

This privacy policy may be revised by Bravo in its sole discretion at any time. Bravo will request your permission if there is a substantive change in the way your personally identifiable information may be used, shared or transferred. Your continued use of the Video Portal after the privacy policy has been revised and distributed, will signify your acceptance of such revised terms for information provided by you. Bravo encourages you to review our privacy policy whenever you use the Video Portal to make sure you understand how your information will be collected and used.

11. Contact Us:

If you have any concerns with Bravo’s privacy policy, practices or need further information, please contact us by one of the following methods:

Mail:
Savvy Pro, LLC – Bravo
555 S. Randall Road
Suite 206
St. Charles, IL 60174

Telephone:
866-377-2927

Email:
support@getbravo.com

12. Definitions:

  • Personally Identifiable Information (PII) includes any data that can identify, contact, or locate a specific individual – for example: name, address, email address, and telephone number.
  • Non-Personally Identifiable Information (NPI) includes data that does not by itself identify a specific individual.
  • Aggregate data is generally NPI about individuals and is essentially anonymous.
  • Cookies are text files that are placed by a client server onto the browser of a visitor to a Web site. These files are generally harmless to the visitor’s computer and can store navigation information as the visitor moves about a Web site. Generally, cookies do not provide PII about the individual who is using the computer (only the computer used to access the Web through what is known as the IP address). Cookies can perform many important and useful functions, such as:
    1. They help Web site owners determine which sections of their sites are more appealing to their visitors.
    2. They help speed the Web experience by eliminating the need to enter user names and passwords constantly.